We do not do these jobs ourselves. We know who does.

We are Reading End of Tenancy Cleaning. Our trade is the clean at the end of a tenancy. Post-build, hoarder clearance, biohazard, fire damage, serious mould and post-pest work are different trades with different kit, different insurance and different waste rules, so we refer them out rather than pretend otherwise.

Before we refer anybody we check three things, at the point of referral rather than off an old list: that their public liability cover is current, that they hold waste carrier registration where the job will produce controlled waste, and that a DBS check is in place where the property is occupied. When we ring you we name the firm and tell you exactly what we checked and when.

What we do not do is accredit anyone. We publish no certification or membership on a firm's behalf. If a certificate matters for your insurer or your landlord, ask the firm for it directly.

What it is. Once the builders, joiners or decorators have gone, the property is still full of fine construction dust. It bonds onto surfaces and works its way into vents, socket faces and curtain rails, and ordinary cleaning simply moves it around. Post-build kit takes it out.

When you would need it. An extension has finished, a loft has gone in, a kitchen has been refitted, a new build is being handed over, or trades have been in the property for weeks and the dust has had time to settle everywhere.

What the firm does. HEPA-filtered vacuuming through every room. Every surface and fitting wiped by hand. Builders' marks taken off glass, tiles and worktops. Windows cleaned inside and out. The property sanitised before it changes hands.

What it is. Cleaning after blood, bodily fluids, decomposition, sewage or other contamination. It needs full PPE, hospital-grade chemistry and disposal under the hazardous waste rules. It is not a job for a domestic cleaner and nobody should be asked to attempt it as one.

When you would need it. After a death in the property, particularly an unattended one. After a serious accident. After a scene released by the police. After sewage flooding or a burst pipe in a contaminated space.

What the firm does. PPE-protected cleaning with hospital-grade chemicals. Contaminated materials removed, which can mean carpets, soft furnishings and sometimes plasterboard or floorboards. Waste taken away through regulated channels. Documentation for an insurer, a sale or a landlord's records where the firm provides it.

What it is. Removing serious mould: black mould, structural mould, mould across whole walls or ceilings. A checkout clean deals with light surface mould in a bathroom. This is for cases where it has spread, gone into the plaster, or where somebody in the property is unwell.

When you would need it. Heavy black mould in a bathroom, bedroom or kitchen. Mould on plasterboard or behind furniture. Mould that keeps returning after cleaning. A property after a leak, a flood or a long-running condensation problem. Anywhere a doctor has raised a health concern.

What the firm does. Identifying the mould, because different types take different treatments. HEPA-filtered air scrubbing while the work is going on. Antifungal treatment of the affected surfaces. Removal of mould-damaged material where remediation is the only answer. An assessment of the cause, so the same thing does not happen again.

Ringing round specialist cleaners from scratch is a bad afternoon. Half the numbers are national switchboards, half the websites list every service under the sun, and none of them tells you whether the firm actually turns out to Reading. That is the part we take off you: we know who covers this town and who does not.

So you have one call. You tell us what has happened, we work out which category it falls into, and we make the introduction. The firm picks up the phone already knowing what the job is, and you skip the six conversations that start with "do you even do that?".

We add nothing to the price. You pay the specialist directly, there is no markup on their number, and what they quote is what you pay them.

Being straight about the limits of that: we check current public liability cover, waste carrier registration where controlled waste is involved, and a DBS check where the property is occupied. We check it when we refer, and we tell you what we found. We are not an accreditation body and we do not publish credentials for anyone else. If you would rather find a firm yourself, that is a perfectly sensible thing to do.